Terms & Conditions
These terms apply when you browse the Spindle Disc catalog or submit a wholesale inquiry. Sending a request does not create a binding order.
Products and availability
Product descriptions, formats, disc counts and images are provided as accurately as possible. Packaging and artwork can differ between editions or suppliers. Availability is confirmed as part of the quote process.
Quotes and orders
Prices are shown in US dollars and are subject to confirmation. Send the exact product titles, formats, quantities and delivery country to request a quote. An order is confirmed only after you accept the quoted availability, price and delivery details.
Payment
Spindle Disc currently operates through quote-based ordering. Accepted quotes will include the available payment instructions. Do not send payment information by ordinary email unless specifically requested through an agreed payment process.
Shipping destinations and delivery
Orders can be arranged for delivery to the United States, United Kingdom and Canada. Eligible confirmed orders receive free shipping. Estimated delivery is 7-15 business days after dispatch, but carrier delays and destination checks can affect timing. Please contact us promptly if tracking shows damage or non-delivery.
Returns and refunds
If an item arrives damaged, defective or different from the quoted description, contact dvd@spindledisc.com within 14 days of delivery. Include your order reference and photos where relevant. Returned products should be unused and in their original condition unless the return is due to damage or a shipping error.
Cancellations
Contact us as soon as possible if you need to change or cancel a confirmed order. We will try to help before dispatch, but changes may not be possible once an order has entered fulfillment.
Accounts and acceptable use
You are responsible for keeping your account credentials secure and for activity performed through your account. Do not misuse the site, interfere with inquiry forms, attempt unauthorized access or use site content in a way that violates applicable law.
Website content
The Spindle Disc name, logo, layout and original site content belong to Spindle Disc. Product names, trademarks and cover artwork belong to their respective owners and are shown for identification and resale purposes.
Questions
Questions about these terms can be sent to dvd@spindledisc.com.