FAQ

Order from 1 item · Free shipping to the US, UK & Canada · Estimated delivery: 7-15 business days.

Customer support

Frequently Asked Questions

Quick answers for orders, delivery, returns and wholesale buying.

Orders & Shipping

When will my order ship?

Most orders are prepared within the processing window shown at checkout. Tracking is emailed once the parcel is handed to the carrier.

Do you ship internationally?

Destinations and shipping costs are confirmed during checkout. For larger international orders, contact us before purchasing.

Can I order a single item?

Yes. Small test orders and larger bulk orders are both accepted.

Returns & Product Questions

What should I do if an item is damaged?

Email us with the order number, product title and clear photos of the item and packaging.

Can I return an opened title?

Opened media is generally not returnable unless it is defective or the wrong item was sent.

Wholesale Orders

Can I request a quote?

Yes. Send your title list, preferred formats and quantities to sales@spindledisc.com.